International Supporters - Why is the shipping so high? Normally, I see $25 as the average...
ATC is shaping up to be a big book, around 2.5 to 3 lbs, which is larger then the average 150 page book. I took a similar book of the same page length (250+ pages) and the post office gave me an estimate of how much it would be to ship all over the world.
I’m not sure how I can work around those prices! But as a thank you to my internationals supporters who are going above and beyond with those shipping costs, I will automatically sign your book and include a FREE ink sketch when you choose the $25+ tier.
Last updated: September 07, 2018 10:37
Who is Melissa?
I’m a freelance illustrator and comic book creator of Above the Clouds. I did the whole thing myself! Story, artwork, and before KS I self published each chapter and brought them with me as I toured comic conventions across California. If you’d like to see more of my artwork you can find my website at mpagluica.com
Last updated: September 07, 2018 10:36
Is the story complete?
Yep! It’s all done. All the pages for the story have been drawn and there is an ending to the story. It’s ready for you to binge read in one go.
Last updated: September 07, 2018 10:36
Is ATC appropriate for kids?
Yes! It’s totally all ages and I’ve talked to teachers who like to bring it into their class room.
Last updated: September 07, 2018 10:36
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.